---
title: How to Cancel a Pending User Invite as a System Administrator ?
description: System Administrators can cancel pending user invites from the Users and Access page.
---

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# How to Cancel a Pending User Invite as a System Administrator ?

## System Administrators can cancel pending user invites from the Users and Access page.

1. Log in to your System Administrator account.    
   ![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-35-55-0093-AM.png?width=688&height=389&name=image-png-Jun-07-2024-09-35-55-0093-AM.png)![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-36-16-2006-AM.png?width=688&height=386&name=image-png-Jun-07-2024-09-36-16-2006-AM.png)![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-36-49-2432-AM.png?width=688&height=387&name=image-png-Jun-07-2024-09-36-49-2432-AM.png)
2. Navigate to the 'Users and Access' page.   ![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-37-07-8365-AM.png?width=688&height=387&name=image-png-Jun-07-2024-09-37-07-8365-AM.png)
3. Locate the 'Add a New User' option available in the top right corner and click on it.    
   ![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-39-48-7763-AM.png?width=688&height=386&name=image-png-Jun-07-2024-09-39-48-7763-AM.png)
4. Enter the required details for the new user: First Name, Last Name, Employee ID, Email Address, Department, and assign the Facility Administrator Role. Make sure to select the appropriate facilities.     
   ![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-40-15-3004-AM.png?width=1281&height=720&name=image-png-Jun-07-2024-09-40-15-3004-AM.png)![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-41-23-9223-AM.png?width=1280&height=717&name=image-png-Jun-07-2024-09-41-23-9223-AM.png)
5. Click on the 'Save Changes' button.     
   ![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-41-34-7926-AM.png?width=1280&height=717&name=image-png-Jun-07-2024-09-41-34-7926-AM.png)
6. Find the newly added user in the list of Active Users.     
   ![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-41-59-0733-AM.png?width=1281&height=718&name=image-png-Jun-07-2024-09-41-59-0733-AM.png)![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-42-17-6421-AM.png?width=1281&height=722&name=image-png-Jun-07-2024-09-42-17-6421-AM.png)
7. Click on 'Cancel Invite' next to the user's details, then move to the list of archived users to confirm the action.    
   ![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-43-00-2207-AM.png?width=1277&height=720&name=image-png-Jun-07-2024-09-43-00-2207-AM.png)![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-43-21-0450-AM.png?width=1279&height=716&name=image-png-Jun-07-2024-09-43-21-0450-AM.png)![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-43-40-0271-AM.png?width=1281&height=722&name=image-png-Jun-07-2024-09-43-40-0271-AM.png)
8. Log out of the system.   
   ![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-44-03-5232-AM.png?width=1283&height=720&name=image-png-Jun-07-2024-09-44-03-5232-AM.png)
9. Open the email account provided for the new user and check for an invitation email.  
   ![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-44-23-7365-AM.png?width=1283&height=721&name=image-png-Jun-07-2024-09-44-23-7365-AM.png)
10. Attempt to click on the 'Register with system' button in the email or copy and paste the provided link into a web browser to check if the cancellation was successful.  
    ![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-44-52-1624-AM.png?width=1282&height=723&name=image-png-Jun-07-2024-09-44-52-1624-AM.png)  
    ![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-45-17-4060-AM.png?width=1284&height=719&name=image-png-Jun-07-2024-09-45-17-4060-AM.png)  
    ![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-09-46-01-4804-AM.png?width=1283&height=723&name=image-png-Jun-07-2024-09-46-01-4804-AM.png)
11. Attempt to register by providing a username and password, then clicking 'Register'.
12. Try to log in with the new user credentials and navigate to the 'Session Activity' page to check for any recent log entries.

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