How to Archive an Existing User as a System Administrator

System Administrators can archive users through the 'Users and Access' page by selecting the 'Archive' action.

  1. Log in to the system with your System Administrator credentials.   
  2. Navigate to the 'Users and Access' page from the main menu.   
  3. Scroll through the list or use the search function to find the user you wish to archive, identified by their first name.   
  4. Click on the 'Archive' action button next to the relevant user's name.   
  5. Confirm your action by clicking on 'Archive User' in the confirmation dialog that appears.   
  6. Access the Archived Users list, usually found as a tab or section within the 'Users and Access' page.   
  7. Find the recently archived user in the list to ensure they have been successfully archived.   
  8. Go to the 'Session Activity' page to review the newly created log entries for the date the user was archived to confirm successful archive operation.   
  9. Log out from your Administrator account.   
  10. (Optional) Attempt to log in with the credentials of the user that was archived to ensure that their account is no longer active.