How to Reset Your Password Using Security Questions ?
You can easily reset your password from the login page by selecting 'Forgot Password?' and answering your security question.
- Go to the login page.
![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-08-47-48-6724-AM.png?width=688&height=385&name=image-png-Jun-07-2024-08-47-48-6724-AM.png)
- Click on 'Forgot Password?'
![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-08-48-55-1992-AM.png?width=688&height=386&name=image-png-Jun-07-2024-08-48-55-1992-AM.png)
![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-08-49-10-5332-AM.png?width=688&height=387&name=image-png-Jun-07-2024-08-49-10-5332-AM.png)
- Enter your username when prompted and click submit.
- Click on 'Show Recovery Options'.
- Select 'Answer a Challenge Question' and click on Continue.
- Choose the security question you had previously set.
![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-08-50-32-8195-AM.png?width=688&height=387&name=image-png-Jun-07-2024-08-50-32-8195-AM.png)
- Enter the correct answer to the security question and confirm.
- Enter a new password for your account, making sure to type it again for confirmation.
![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-08-51-59-4713-AM.png?width=688&height=387&name=image-png-Jun-07-2024-08-51-59-4713-AM.png)
![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-08-52-23-8448-AM.png?width=688&height=386&name=image-png-Jun-07-2024-08-52-23-8448-AM.png)
![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-08-52-43-7618-AM.png?width=688&height=386&name=image-png-Jun-07-2024-08-52-43-7618-AM.png)
- After confirming your new password, return to the login page.
![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-08-53-07-8391-AM.png?width=688&height=387&name=image-png-Jun-07-2024-08-53-07-8391-AM.png)
- Try logging in with your username and the new password you have just created.
![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-08-53-29-3739-AM.png?width=688&height=386&name=image-png-Jun-07-2024-08-53-29-3739-AM.png)
![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-08-56-53-1172-AM.png?width=1280&height=721&name=image-png-Jun-07-2024-08-56-53-1172-AM.png)
![](https://support.leucine.io/hs-fs/hubfs/image-png-Jun-07-2024-08-54-03-7893-AM.png?width=688&height=386&name=image-png-Jun-07-2024-08-54-03-7893-AM.png)